Shipping

In general, all orders, regardless of size will be dispatched by courier service for a £25 flat rate fee. The courier service is a next-day service (for mainland UK). This charge includes delivery insurance.

Returns

Only defective hardware items are returnable.

Specifically, software items and any bespoke hardware items are not returnable.

In the event of defective hardware being received, you should send it back to Abelon Systems via an insured service and upon confirmation of the fault, you will be reimbursed for shipping costs.

Such returns should be sent to:

Returns Department,
Abelon Systems Limited,
Castlebrae Business Centre,
Peffer Place,
Edinburgh EH16 4BB.